Lazy Leverage

Military Leadership Meets Small Business Operations: Why Former Operators Make Perfect GMs | Lazy Leverage #78

10 snips
Oct 30, 2025
Christian Ruf, a former special operations helicopter pilot turned executive recruiter, shares his unique perspective on the hiring dynamics of lower-middle-market businesses. He highlights the need for battle-tested leaders who thrive in chaos, especially from the military. Christian discusses two hiring tiers: premium operators with MBAs and tactical GMs, emphasizing the high impact of the latter. He also shares his personal journey of hands-on labor to better understand small businesses, demonstrating the value veterans bring beyond industry experience.
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ANECDOTE

From Black Helicopters To Power Washing

  • Christian Ruf left special operations, worked as a COO in urgent care, then bought a concierge home maintenance business and did labor for a year.
  • He power-washed patios and did handyman work to learn the business from the ground up.
INSIGHT

Dual Talent Needs Of Labor Businesses

  • Labor-intensive small businesses need both affordable global talent and strong in-person leadership.
  • Sagan supplies remote labor while Christian recruits battle-tested leaders to run operations.
ADVICE

Use The 50% Recruiting Discount

  • Sagan members get 50% off Christian's executive recruiting fees compared to market rates.
  • Use the membership benefit to lower hiring costs for senior operational roles.
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