Learn about the six core metrics for tracking in a product-led business, the importance of a tracking plan, and the role of first-party data. Discover the significance of key usage indicators, founder involvement, and regular metric reviews. Keep the tracking process simple to improve products and make informed decisions.
Defining and tracking the six core metrics is crucial in a product-led business.
Founders should take ownership of tracking metrics to accurately identify bottlenecks and make informed decisions.
Deep dives
Defining the Six Core Metrics
The podcast discusses the importance of identifying and defining the six core metrics in a product-led business. These metrics include visitors, signups, successful account setup, first value, key usage indicator, and upgrades. It emphasizes the need to think deeply about what each metric means for the specific business and to define them as a team. Examples of core metrics and their properties, such as weekly usage frequency, are provided to illustrate how to establish clear definitions.
Tracking the Metrics
The podcast explains the process of tracking the defined metrics. It recommends creating a tracking plan that focuses on first-party data, excluding third-party data initially. The plan breaks down each of the six metrics and identifies additional properties that need to be tracked. The example of Cali's first value metric, which is booking a meeting, is discussed, along with the importance of setting up frequency as a property. The podcast advises founders to either create the tracking plan themselves or work closely with their developers to ensure accurate tracking.
The Role of the Founder in Tracking Metrics
The podcast emphasizes the importance of founders taking ownership of tracking metrics and not outsourcing this task. It highlights the strategic nature of identifying core values and bottleneck areas in the business, which requires deep knowledge and understanding of the product. The podcast warns against relying solely on automation tools or outsourcing the process, as this can lead to incorrect data and poor decision-making. Additionally, it introduces the concept of aligning the team around solving the biggest bottleneck and hints toward future lessons on utilizing the tracked data for decision-making and growth strategies.
In this episode of the ProductLed Podcast, Wes Bush dives into identifying the most significant bottleneck in a product-led business. He emphasizes the importance of monitoring six core metrics: website visitors, sign-ups, account setups, first-value realization, key usage indicators, and upgrades.
Wes shares the role of a well-defined tracking plan and the benefits of leveraging first-party data for insightful decision-making. Wes stresses the importance of simplicity in tracking and the impact of data-driven strategies on identifying and addressing business bottlenecks.
08:23: The necessity of a founder's involvement in the tracking plan
10:06: Daily and weekly review of key metrics within the team
11:59: Wes's final advice on keeping the tracking process simple
About the ProductLed System™️
Stop guessing how to execute a product-led strategy. Instead, follow a proven system that dials in your focus to 2x your self-serve revenue in 12 months by focusing on the nine components that make up a product-led business. You can learn more here.
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