Dr. Justin Scott, CEO of Virtual Dental Offices and a dentist, discusses leveraging virtual assistants in dental practices. He shares his Iceland trip, workforce crisis solutions, tasks handled by virtual assistants, and data security measures. The podcast dives into the benefits of outsourcing non-core tasks, team structure in virtual offices, and ways to optimize efficiency with virtual support.
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Iceland Trip
Dr. Justin Scott recently traveled to Iceland and saw the Northern Lights.
The trip was with his recently retired mother, and despite challenging winter conditions, they enjoyed the experience.
insights INSIGHT
Dental Workforce Crisis
The dental industry faces a workforce crisis, making outsourcing attractive.
Virtual assistants (VAs) offer a solution for tasks manageable remotely.
question_answer ANECDOTE
VA Improves Call Center
Dr. Scott's VA improved his call center system after he hired her.
He learned that employees can offer valuable improvements to systems.
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On today's episode, we have a fascinating conversation with Dr. Justin Scott. As the CEO of Virtual Dental Offices and a practicing dentist, Dr. Scott has mastered the art of blending innovative practice management with clinical expertise. Fresh from his awe-inspiring trip to Iceland, he shares the breathtaking experience of witnessing the Northern Lights with his mother, along with the challenges of navigating the Icelandic winter.
Dr. Scott takes us through the journey of his company, Virtual Dental Offices, highlighting its transformative impact on dental practices by leveraging the power of virtual assistants. Balancing his time between clinical duties and his growing business, he offers a fresh perspective on managing dual roles. The episode dives into the vital role of outsourcing in today's dental practices, addressing the workforce crisis and streamlining operations for efficiency.
With his finger on the pulse of practice management, Dr. Scott discusses the tasks that are most effectively handled by virtual assistants, from administrative duties to patient interaction, and assures listeners of the robust security measures in place to protect sensitive patient data. He also shares the lighter side of virtual assistance, revealing some of the personal and unique tasks that these remote team members can take on to simplify one's life.
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