SPECIAL! | PART 1 Coffee Fest LA! 2024 w/ Shanita Nicholas of Sip and Sonder + Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe
Sep 13, 2024
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Shanita Nichols, co-founder of the innovative Sip & Sonder, along with Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe, dive into the transformative power of coffee culture. They share their inspiring journeys from law professionals to coffee entrepreneurs, emphasizing community engagement and storytelling. Discover how Sip & Sonder creates a welcoming hub, and how Picaresca thrives despite challenges. Their commitment to quality and creativity highlights a revolutionary shift in coffee shops as places of connection and support.
Sip and Sonder emphasizes storytelling and community connection, centering Black experiences to empower and engage local stakeholders in coffee production.
Pica Resca focuses on building customer relationships through genuine hospitality and innovative marketing strategies, enhancing community connection while navigating business challenges.
Deep dives
Cultural Connection in Coffee Shops
Coffee shops like Sip and Sonder and Pica Resca aim to redefine the coffee experience by integrating cultural narratives and community engagement into their operations. Sip and Sonder focuses on centering Black experiences and telling the stories of stakeholders in coffee production, reflecting on how their backgrounds inform their business approach. The founders, Shanita Nichols and Amanda Jane Thomas, envisioned their café as a space for empowerment and community connection, recognizing the need for such environments in underserved areas. Pica Resca, spearheaded by Leo and Elisa, also emphasizes local culture by offering signature drinks that resonate with their Boyle Heights community, showcasing the rich heritage behind their offerings.
Adaptive Strategies for Survival
Both shops face challenges that required creative strategies to drive business, particularly during the critical early phases. For Sip and Sonder, effectively interacting with the local community laid the foundation for establishing their presence amid the COVID-19 pandemic's initial impact. In contrast, Pica Resca utilized innovative marketing techniques, including distributing flyers and free samples to local schools, which proved pivotal in attracting new customers. Such adaptive initiatives highlight the importance of community outreach and responsiveness to customer needs as essential components of their growth strategies.
Transformative Café Environments
The design and environment of a café play a crucial role in fostering community and enhancing customer experience. Sip and Sonder creates an inviting atmosphere that encourages creativity and dialogue among patrons, which is vital for its mission of social empowerment. Pica Resca, on the other hand, leverages its larger, renovated space to maintain a sense of warmth and welcome, preserving the familiarity customers crave while expanding its service capacity. Both establishments illustrate that a thoughtfully designed café can cultivate a unique identity that resonates deeply with community values.
The Role of Hospitality in Coffee
Ultimately, the success of coffee shops hinges not only on quality products but also on the hospitality extended to customers. Pica Resca's commitment to genuine kindness and open communication builds trust and loyalty with patrons, providing an atmosphere where everyone feels valued. Similarly, Sip and Sonder’s thoughtful customer interactions reinforce their mission-driven focus on creating a supportive environment for community members. This emphasis on relationship-building exemplifies how the human element in café operations fosters long-term connections and a thriving local coffee culture.
Welcome to Part 1 of this special Coffee Fest live on the show floor episode! Interviews from Los Angeles 2024!
Los Angeles was so amazing and we got to sit down with 4 amazing coffee professionals who were presenting at this show.
Today we will be focusing on what amounts to a couple of mini-Founder Fridays with 2 cafe owners in the LA area providing ground breaking spaces and service!
Shanita Nicholas
While practicing law at the same law firm, Amanda-Jane Thomas and Shanita Nicholas became friends. Eventually, the two women also became business partners, their dreams and passions converging into the creation of Sip & Sonder.
Shanita’s law practice has focused on general corporate start-up and venture capital financing work. She holds a B.S. in chemical engineering from the Columbia School of Engineering and Applied Science and a J.D./M.B.A. from Columbia Law and Business Schools. She became a Certified Q Grader for Arabica Coffee summer 2023.
Established in 2017 in Inglewood, CA, Sip & Sonder is a global Black women-owned coffee brand with a portfolio of coffeehouses, a coffee roastery, and digital content spaces.
Picaresca Barra de Cafe opened its doors inside of a mini mall complex located on the far south corner of Boyle Heights right in the middle of the pandemic. Their journey began in an unlikely place, hidden, with no visibility and minimal foot traffic, but they managed to stay afloat. '
Today they occupy a larger space with a full kitchen and an off site roasting operation providing world class hospitality and service to their beautifully diverse neighborhood in Boyle Heights.
Their coffee is truly some of the best in the city and I am thrilled to get to sit down with Leo and Elisa to talk about their journey.