Mental Illness Happy Hour

#724 Healthcare Worker Burnout - Psychiatrist Jessi Gold

5 snips
Nov 29, 2024
Dr. Jessi Gold, Chief Wellness Officer at the University of Tennessee, passionately addresses healthcare worker burnout and mental health. She shares personal insights into the emotional toll healthcare professionals face, especially during the COVID-19 pandemic. The conversation highlights the critical importance of empathy in patient care and the need for cultural shifts to support mental well-being in the industry. Dr. Gold also discusses systemic issues, advocating for legal reforms and better support systems for healthcare workers to combat burnout.
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ANECDOTE

Childhood Pressure

  • Dr. Gold's childhood emphasized academic achievement, especially due to her older siblings' Ivy League acceptances.
  • This fostered a perfectionist mindset, where good grades were rewarded, and emotions were seen as obstacles to success.
ANECDOTE

Forgetting James

  • Dr. Gold forgot a returning patient, James, during a telehealth session amidst pandemic burnout.
  • This deeply impacted her, highlighting the emotional toll and depersonalization of burnout.
INSIGHT

Burnout Manifestations

  • Burnout in healthcare manifests as emotional exhaustion, depersonalization, and reduced personal accomplishment.
  • This often goes unnoticed as it is normalized, and healthy coping mechanisms are neglected.
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