Bookworm 118: Work the System by Sam Carpenter
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Apr 30, 2021 Dive into overcoming the frustrations of endless to-do lists by examining broken systems in our lives. Discover the transformative power of systems thinking and how it can enhance productivity and efficiency. From the vital role of documentation to the significance of structured procedures, the conversation also delves into the importance of motivation in leadership. Explore the nuances of aligning work with your prime productivity times, while humorously discussing trivial examples that spark deeper insights on teamwork and communication.
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Carpenter's Struggles
- Sam Carpenter, author of "Work the System," bought a failing telephone answering service.
- He worked 80-hour weeks, including the night shift, while a single parent.
Systems Revelation
- Carpenter realized his struggles stemmed from broken systems, not lack of effort.
- Fixing the systems, starting with the most dysfunctional, became his priority.
Document for Success
- Document everything: strategic objectives, operating principles, and working procedures.
- Treat procedures like a constitution: update them constantly to ensure accuracy and avoid bottlenecks.
