At The Table with Patrick Lencioni

254. Virtual Politics

8 snips
Oct 28, 2025
The podcast delves into the concept of 'virtual politics,' where remote work fosters mistrust among well-meaning colleagues. Lack of communication leads to negative assumptions, making regular check-ins crucial for rebuilding trust. They explore the balance between efficiency and relationship-building in a Zoom culture and emphasize the importance of 'wasting time well.' Lastly, the discussion includes strategies for overcoming the 'ladder of inference' to prevent harmful assumptions and restore team dynamics.
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INSIGHT

Distance Breeds Political Friction

  • Virtual politics grows when teams are not co-located because distance creates information vacuums.
  • Good people can drift into suspicion simply because they lack regular, incidental interaction.
ANECDOTE

Three Colleagues, Two Locations

  • Pat describes three colleagues in two locations who developed subtle mistrust despite being good people.
  • Their confusion grew from missing context and led to negative assumptions when they weren't talking.
ADVICE

Increase Conversation Volume

  • Talk more frequently and in small bursts to maintain proactive trust.
  • Use brief, regular check-ins instead of only assuming positive intent.
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