Brian and Jen Boyle, owners of MaidThis Salt Lake City, share their background and journey in business. Brian has been running a pizza franchise for 22 years, while Jen has been a physical therapist for 26 years. They decided to join MaidThis because of the consumable and relationship-based nature of the business. They appreciate the automation and support system provided by MaidThis, as well as the opportunity to learn from and collaborate with other franchise owners. They plan to expand their business further south in Utah and focus on building relationships with apartment complexes.

Takeaways

• Building relationships and providing excellent customer service are key to long-term success in business.
• Investing in relationship equity and planting seeds for future business growth is essential.
• Focusing on the fundamentals and doing the small, boring tasks consistently can lead to a successful business.
• Being part of a supportive community and learning from other franchise owners can be invaluable.
• Automation and systems can streamline operations and make business management more efficient.

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