The SDM Show, hosted by Rob Cairns, featuring a discussion with Ryan Waterbury. They primarily discuss the concept of productizing services and the importance of niching down for agency owners. The conversation highlights the challenges of scope creep and the benefits of streamlining services to improve efficiency and quality. Both hosts emphasize the significance of work-life balance and suggest prioritizing tasks, potentially outsourcing non-core activities, and seeking personal support if needed to enhance overall well-being and business success.