HBR On Leadership cover image

HBR On Leadership

Why Founders Need to Focus More on Sales and Marketing

Oct 2, 2024
Mark Roberge, a senior lecturer at Harvard Business School and former SVP at HubSpot, shares invaluable insights into the often-overlooked realm of sales for startup founders. He emphasizes that every facet of entrepreneurship hinges on effective sales strategies. Roberge discusses hiring the right sales personnel, crafting strategic compensation plans, and understanding product-market fit. He also highlights the transformative impact of AI on the sales landscape, urging founders to develop relationship-driven approaches to thrive in competitive markets.
21:09

Episode guests

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Quick takeaways

  • Early-stage founders must prioritize sales integration by hiring talent that can connect product insights with customer feedback effectively.
  • Establishing a strategic compensation plan aligned with business goals can enhance motivation and drive desired outcomes within sales teams.

Deep dives

The Central Role of Sales in Early Stage Founding

Every aspect of being an early stage founder involves sales, making it essential to incorporate sales principles while growing a business. Founders often overlook the necessity of hiring the right sales talent for their startups, focusing instead on acquiring customers. Mark Roberge points out that early sales hires should not merely be seasoned salespeople but should also possess the skills to gather insights from the market. These individuals act as a bridge between the product and its potential users, helping to create valuable feedback loops for continual improvement.

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