This episode focuses on how emotional intelligence can redefine leadership within club management. Geoff Piva shares his personal journey and insights on navigating crises, the importance of mentorship, maintaining work-life balance, and leading with empathy. 

• Exploring the role of emotional intelligence in club management 
• Lessons learned during the COVID-19 crisis 
• Transforming Needham Golf Club through innovation and member engagement 
• The impact of mentorship on professional growth 
• Finding work-life balance in a demanding environment 
• Emphasizing the importance of empathy and communication in leadership 
• Adopting stoicism to guide leadership practices 

Geoff Piva encourages listeners to strive for 1% improvement every day in their personal and professional lives.

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