The AI in Business Podcast Long-Term ROI on GenAI in Healthcare - with Ylan Kazi of Blue Cross Blue Shield
5 snips
Oct 8, 2024 
Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota, shares his expertise on generative AI in healthcare. He discusses the evolution of AI tools and their new challenges, urging leaders to adapt their data strategies. Kazi highlights the shift toward measurable ROI from generative AI technologies and the need for a cultural transformation in organizations. He underscores the competitive edge of embracing large language models, emphasizing their role in enhancing business efficiency and fostering innovation.
AI Snips
Chapters
Transcript
Episode notes
Culture Change Crucial for AI Success
- Organizations initially saw new AI technology as a fix-all solution but learned that culture change is equally important.
- Adopting LLMs requires redesigning business processes, which will become transformative over 2-5 years.
AI Becoming Invisible Infrastructure
- Generative AI will become invisible, integrated deeply into daily life and business functions.
- LLMs will function like underlying AI in phones, giving benefits without requiring users to understand the tech.
Start Using AI Tools Now
- Business leaders should start using generative AI tools like ChatGPT personally and professionally to realize their time-saving benefits.
- Early adoption aids productivity and prepares organizations for broader AI integration.