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The AI in Business Podcast

Long-Term ROI on GenAI in Healthcare - with Ylan Kazi of Blue Cross Blue Shield

Oct 8, 2024
13:31
Snipd AI
Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota, shares his expertise on generative AI in healthcare. He discusses the evolution of AI tools and their new challenges, urging leaders to adapt their data strategies. Kazi highlights the shift toward measurable ROI from generative AI technologies and the need for a cultural transformation in organizations. He underscores the competitive edge of embracing large language models, emphasizing their role in enhancing business efficiency and fostering innovation.
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Podcast summary created with Snipd AI

Quick takeaways

  • The healthcare industry must demonstrate measurable ROI from generative AI investments as pressure mounts for tangible outcomes and efficiency improvements.
  • Organizations need to foster a culture of innovation and adaptability to effectively integrate LLMs, ensuring employees can utilize new technologies for success.

Deep dives

Evolving Priorities in AI Implementation

The adoption of generative AI tools and large language models (LLMs) has led to a newfound emphasis on delivering tangible value and return on investment (ROI) for organizations. Initially, the healthcare industry displayed patience in experimenting with these technologies, enjoying their novelty without immediate financial scrutiny. However, as businesses have invested significantly in AI tools, there is now a demand for measurable outcomes from these investments. This shift has resulted in greater pressure to demonstrate how LLMs and generative AI can enhance operational efficiency and drive financial returns.

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