The Bright Morning Podcast with Elena Aguilar How to Lead an End-of-Year Conversation With a Client: Episode 240
The peak-end rule tells us that how a person experiences an ending matters tremendously– that people judge an experience based on how they felt at its peak and its end, rather than the total sum or average of an entire experience. That means that your final conversation of the year is arguably one of the most critical for your coaching relationships. In this episode, Elena demonstrates how to facilitate a conversation that celebrates growth and builds forward momentum.
Notable moments:
- 00:24 Preparing for End-of-Year Conversations
- 02:31 Role Play Demonstration Setup
- 04:31 Jumping into the Conversation
- 05:46 Reflecting on Growth and Achievements
- 08:18 Sharing Success Stories
- 11:45 Shifting Beliefs and Teaching Practices
- 17:54 Addressing Challenges and Regrets
- 19:56 Conclusion and Resources
Keep learning:
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Reflection questions:
- How is this conversation similar or different from the ones you have been a part of in the past?
- What is one question you want to try in your conversations?
Podcast Transcript and Use:
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