Hallway Chat Coaching Up: Should your AI be teaching you how to use it?
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Nov 22, 2024 The discussion revolves around why users are hesitant to leverage AI features in tools like Slack and Google Docs. There’s an exploration of successful AI integrations and the need for a shift in user interaction methods, focusing on the concept of 'managing up.' Listeners learn about the PREM framework for prioritizing AI development and the competitive landscape startups face against advanced language models. The future of horizontal AI products and their potential to reshape user experiences are also highlighted.
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Pre-2023 AI Feature Usage
- Robin, CEO of Spark Investment Credle, asks enterprise companies which pre-2023 product’s AI features they use.
- The only consistent answer is GitHub Copilot.
Low AI Feature Adoption
- Many expected AI integration into existing products, like Slack summarization, to be successful.
- However, personal use and market research reveal low adoption of such features.
Fixed Structures vs. AI
- Fixed structures in software, like Slack channels and Notion pages, feel outdated in the age of AI.
- Nabeel suggests AI could dynamically organize information and remove the need for rigid structures.