We discuss why users aren't fully embracing AI features in legacy products like Slack, Google Docs, and Zoom, and some of the trends in AI products that do seem to be working. The conversation also touches on the future of horizontal AI products, the wow factor, the PREM way of prioritizing development, and how AI systems can improve user interaction by 'managing up.'
00:00 Intro
00:52 Welcome to Hallway Chat
01:05 What have incumbents really done with AI?
08:59 Trends in AI integrations that work
20:21 Reflecting, it's still early
23:42 Creating AI that manages up
28:47 PREM: A framework for prioritization
34:32 Forget incumbents, how do startups fight fend off the LLMs?
37:24 What are the new horizontals?
- (00:00) - Intro
- (00:52) - Welcome to Hallway Chat
- (01:05) - What have incumbents really done with AI?
- (08:59) - Trends in AI integrations that work
- (20:21) - Reflecting, it's still early
- (23:42) - Creating AI that manages up
- (28:47) - PREM: A framework for prioritization
- (34:32) - Forget incumbents, how do startups fight fend off the LLMs?
- (37:24) - What are the new horizontals?