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Dig In

111. How empathy and AI are redefining insights at Microsoft

Jan 8, 2025
33:41

In this week’s episode Jess is joined by Kajoli Tankha, Senior Director of Consumer Marketing Insights at Microsoft and they discuss how storytelling can unlock deeper consumer connections, why balancing AI optimism with skepticism is essential for transformative insights, and the secrets behind collaborative problem-solving in global organizations. 

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