The Staffing Show

Leveraging AI within Your Team with Erich Hugunin

13 snips
Oct 28, 2025
Erich Hugunin, VP of Sales at Ringover, brings over 17 years of experience in staffing and communications technology. He delves into using AI to enhance recruiter productivity, discussing tools like call transcription and AI-driven coaching. Erich shares insights on integrating AI with ATS for better data management and reveals common pitfalls in AI adoption, such as data security risks. He predicts shifts in staffing headcount, emphasizing the need for efficient recruiters who maintain human connections while leveraging technology.
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ANECDOTE

Career Born In A Crash

  • Erich joined staffing during the 2007–08 crash and built a career across startups and staffing tech.
  • He recently joined Ringover to focus on AI-driven communications in staffing.
INSIGHT

AI-First Omni-Channel Platform

  • Ringover is an AI-first, integrated omni-channel communication platform that overlays AI across voice, SMS, and chat.
  • The AI works in the background to boost recruiter productivity and sync communications into the ATS.
ADVICE

Invest During Slow Periods

  • Use slower hiring periods to invest in tech and make your existing team more efficient.
  • Adopt AI across daily workflows to avoid being outpaced by peers.
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