Harnessing Technology to Build the Care Journey of the Future with Haley Bolton, Corporate Director of Patient Access Support Services at Emory Healthcare

The future of healthcare lies in personalized, proactive care models driven by innovative solutions that prioritize patient needs and preferences.

In this episode, Haley Bolton discusses patients' struggles with navigating healthcare systems, emphasizing the importance of patient-centered approaches and leveraging technology for self-service options while maintaining personal connections. She also discusses how AI helps streamline processes like sorting patient symptoms and setting appointments, showing Emory Healthcare's commitment to improving health fairness and investing in data and analytics for better decision-making and personalized care.

Tune in and learn how innovative solutions are transforming healthcare delivery to better serve patients' needs!

Resources:

• Connect and follow Haley Bolton on LinkedIn.
• Follow Emory Healthcare on LinkedIn.
• Discover the Emory Healthcare Website!

About Memora Health:

Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. The company’s platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support.