ServiceNow Series E53: Andrea Leigh Castillo, Practice Director (SecOps) at Iceberg Networks

Today's guest is Andrea Leigh Castillo, Practice Director in SecOps at Iceberg Networks in Ottawa, Ontario. Iceberg Networks (a Highmetric company) provides trusted, aggregated and transparent risk & security intelligence, so that organizations can make confident and effective business decisions. They plan, deploy and manage successful programs for Integrated Risk Management (IRM) and Security Operations across Financial Services, Healthcare, Government, Manufacturing and Retail industries.

Their key technology partners include ServiceNow and Archer. Icebergs’ team of experienced management consultants, subject matter experts and software developers offer a full lifecycle of IRM and SecOps related professional services including executive management workshops, strategy sessions, implementation & integration, and support services. Iceberg Networks' core values are Honest, Approachable, Accountable, Pursuit of Excellence, Collaborative and Empathetic.

In the episode, Andrea will discuss:

The interesting work she does at Iceberg Networks,

The impact of digitalization within mental health,

The role of SecOps and employee well-being,

Advice to CSO’s & executive stakeholders on embracing digital transformation,

Use cases of the impact they bring to customers,

Future of SecOps and GRC in the industry