In this episode of Low Down on Low-Code, Rob Koplowitz and Leigh Michl discuss the evolution of process automation, the impact of AI, and the importance of orchestration in digital transformation. Leigh shares his journey into the tech world and highlights the need for businesses to be involved in automation efforts. The conversation also touches on the challenges of integrating AI into existing processes and the potential pitfalls of chasing hype cycles in technology.

Takeaways

• Automation is essential for successful digital transformation.
• Most processes are more similar than different, allowing for reuse.
• AI should be viewed as a tool, not a replacement for human oversight.
• Orchestration is crucial for managing complex processes effectively.
• Businesses must collaborate closely with IT for successful automation.
• The hype around AI and automation can lead to misguided efforts.
• Understanding edge cases is vital for effective process automation.
• Transparency and explainability are critical in regulated industries.
• Rushing into new technologies without understanding can be detrimental.
• Personal experiences can provide valuable insights into business processes.

Timestamps

• 02:30 - Leigh Michl's Journey to Ultimus
• 09:31 - The Role of AI in Process Automation
• 12:38 - The Importance of Orchestration
• 20:49 - The Need for Business Involvement in Automation
• 25:59 - Ski Racing and Personal Stories