Howard Behar | The Starbucks President Who Put People First

What if leadership meant putting people before profit?

In this inspiring episode, Howard Behar, former president of Starbucks, shares how he helped shape the company’s culture through the principles of servant leadership. He explores the power of self-awareness, mindfulness, and compassionate emptiness in building trust and fostering meaningful connections. Behar reveals how listening deeply, asking the right questions, and leading with personal values can create a workplace where people thrive. From the importance of presence to the strength found in vulnerability, this conversation offers a heart-centered approach to leadership that is grounded in purpose, service, and genuine human connection.

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Chapters
00:00 - Introduction
02:59 - Mindfulness and Self-Awareness
06:10 - Creating a People-First Culture
08:52 - The Importance of Compassionate Listening
11:47 - Navigating Difficult Conversations
14:38 - The Role of Values in Leadership
17:46 - Diversity, Equity, and Inclusion in Leadership
20:35 - Compassionate Emptiness in Leadership
23:38 - The Power of Questions
26:30 - Feedback and Responsiveness
29:23 - Aligning Purpose and Values
32:40 - The Six Ps of Leadership
35:37 - Intentional Communication
38:35 - Creating Safe Spaces for Dialogue
41:25 - The Impact of Leadership on Culture
44:14 - Living with Intention
47:17 - The Journey of Continuous Improvement

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