Reality Bytes #41: From digital adoption to digital dexterity

In this Reality Bytes, Megan, Tim, Oriana, Sean and Tom dive into the nuances of digital transformation and digital dexterity. The discussion unfolds around the criticality of purpose-driven digital adoption projects, emphasizing the intersection of technology with business objectives and the underlying human element in successful digital transitions. Tim shares insights from his experience, advocating for a foundational stability before embarking on significant digital changes, while Megan highlights the importance of engaging and enabling employees from the onset. The conversation transitions into strategies for enhancing user adoption and experience, including the potential of gamification and continuous feedback, shared by Sean and Oriana.

Check out the brand new DEX Certifications here and Tim's article on digital adoption here.

For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).

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