HBR On Strategy

A Better Framework for Solving Tough Problems

32 snips
May 22, 2024
Anne Morriss, expert in change leadership and problem-solving strategies, shares a five-step process for solving tough problems. Emphasizing the importance of trust and speed, she highlights the need for open dialogue and swift action in effective change leadership. Key topics include strategy execution, managing people, collaboration, and problem solving.
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INSIGHT

Trust and Speed

  • Effective change leaders prioritize building trust and speed.
  • Trust enables fixing more issues and minimizing breakage, while speed generates momentum.
INSIGHT

Trust Building

  • Building trust takes consistent effort and communication, not just time.
  • Trust is constantly evolving and can be strengthened with deliberate actions.
ADVICE

Five-Step Problem-Solving

  • Create a five-step process for problem-solving: identify the problem, build trust, expand the team, communicate the change, and execute with speed.
  • Speed is crucial for effective change and shouldn't be overlooked.
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