Change, as it is said, is the only constant. Any organization, in order to thrive with increasing competition, needs to constantly transform to meet the needs of its customers. For any business’s success, customers need to be given the top priority., But how does one change while maintaining and updating the positive customer experience. We have your answers covered, in today’s discussion with Mahadevan Shankar Iyer, a customer loyalty expert.
[00:34] - About Mahadevan Shankran Iyer
- Maha is a business transformation leader.
- He is a customer loyalty expert.
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