The Morning Brief

How IndiGo and Air Travel Unravelled

10 snips
Dec 9, 2025
In a gripping discussion, Arindam Majumdar, an Economic Times aviation reporter, delves into IndiGo’s operational collapse, detailing the impact of ignored fatigue rules and poor planning. Ameya Joshi, a network planning expert, analyzes pilot rostering failures and the resultant chaos. Capt. Amit Singh, a former head of pilot training, highlights the flaws in regulatory oversight and safety protocols. The trio explores whether the crisis was mismanaged or a deliberate push for regulatory exemptions, revealing deep cracks in India’s aviation industry.
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INSIGHT

Long Notice, Short Preparation

  • New pilot rest rules were announced 20 months before the crisis, forcing airlines to change rostering significantly.
  • IndiGo largely failed to hire and prepare despite long notice, creating systemic unpreparedness.
ANECDOTE

Pilots Deadheaded Between Bases

  • IndiGo was caught short of around 65 captains and ran with almost no buffer as rules tightened.
  • Pilots were shifted from small bases to big hubs and deadheaded extensively, stretching crews thin.
INSIGHT

Small Tech Fix, Big Operational Impact

  • A software update from Airbus added operational strain by consuming crew/aircraft time in an already stressed network.
  • Even short technical tasks can tip a marginally stretched network into collapse.
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