The Reboot Podcast #101 – A More Powerful Way of Working – with Patty McCord & Jerry Colonna
6 snips
Mar 21, 2019 
Patty McCord, former chief talent officer of Netflix and author of 'Powerful,' discusses radical honesty and its transformative power in workplace culture. She highlights how open communication fosters trust and boosts productivity. The conversation dives into providing constructive feedback with kindness and embracing vulnerability in leadership. Patty emphasizes the need for authentic connections that empower employees, promote collaboration, and address pay disparities, ultimately advocating for a culture of freedom and responsibility that nurtures diverse perspectives.
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Aim For Truth, Not Trust
- Stop aiming to 'build trust' and instead aim to tell the truth in the moment.
- Radical honesty speeds decisions and forms trust by cutting through organizational politicking.
Honesty As A Team Accelerator
- Radical honesty is a selfless way to speak focused on making the company and customer better.
- When truth-telling is practiced, teams form faster and move more efficiently.
Deliver Truth With Dignity
- Say hard truths with kindness and respect so the recipient can hear and act on them.
- Use positive truthful feedback first to build trust before delivering corrective observations.
