Product Talk EP 451 - Settle Head of Product on Building a Comprehensive Operating System for Scaling Brands
Sep 6, 2024
Warren Brown, Head of Product at Settle, specializes in creating solutions for scaling brands. He discusses the intricacies of building a comprehensive operating system tailored for growing businesses. The conversation dives into four core complexities brands face: SKU, channel, vendor, and investor. Warren highlights the delicate balance between revenue growth and cost management, emphasizing deep customer understanding and empowered product teams. He also addresses the vital role of unified software in streamlining operations and optimizing inventory management.
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Four Complexities of Scaling Brands
- Scaling brands face four key complexities: SKU, channel, vendor, and investor complexity.
- Settle's platform offers a unified solution to address these challenges as brands grow.
Settle Operating System
- Settle's operating system combines inventory management, accounts payable, catalog and channel management, and working capital.
- This unified platform helps brands avoid manual data stitching between different systems.
B2B vs. B2C Product Priorities
- B2B products prioritize saving money over ease of use, unlike consumer products.
- Businesses will choose harder solutions if they increase profits.