The content powering a 40% increase in discovery calls - with Meredith Metsker
Jul 3, 2024
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Meredith Metsker, a content strategist at uConnect, has revolutionized how discovery calls are booked, seeing a remarkable 40% increase. She dives into how she constructs a content ecosystem that drives demand while emphasizing authenticity and community engagement. Meredith shares insights on crafting effective CTAs, leveraging platforms like LinkedIn, and being the face of her company's brand. Learn about her approaches to measuring success and the exciting B2B content trends she’s studying as a one-person content team.
Meredith Metsker's content strategy has significantly increased discovery calls by focusing on educational content that nurtures trust over immediate conversions.
The collaborative approach between marketing and sales teams at uConnect enables effective demand creation and measurement of content strategy success through customer engagement insights.
Deep dives
Increase in Discovery Calls
There has been a significant 40% increase in discovery calls from 2022 to 2023, attributed to the launch of the Career Everywhere movement and an effective content strategy. This metric serves as the primary key performance indicator (KPI) for the team, indicating not only heightened interest but also improved engagement with potential clients. The strategy has focused on generating booked meetings across various channels, reinforcing the belief that good marketing catalyzes business growth. This highlights the importance of maintaining a comprehensive approach toward outreach and content creation, as it directly impacts lead generation and conversion opportunities.
Building Trust with Future Buyers
The content strategy is centered around fostering trust and affinity with future buyers who may not be actively searching for services. Content is tailored to provide valuable insights rather than pushing for immediate conversions, with the understanding that 95% of buyers will need solutions at some point in the future. To establish a strong connection, the organization focuses on a consumption-oriented mindset, creating value through educational content that positions them as a trusted resource. This approach aims to keep the brand top-of-mind with potential clients as their needs evolve over time.
Integrated Marketing and Sales Strategy
Team members at Uconnect work collaboratively, viewing marketing and sales efforts as interconnected rather than separate entities. They prioritize creating and capturing demand, aligning marketing efforts with lead generation to build a cohesive strategy that fosters inbound interest. By analyzing leads and their engagement with various content channels, the team can effectively measure the success of their initiatives without overlapping responsibilities. This holistic approach allows them to capture data that provides insights into customer journeys and preferences, leading to improved results.
Niche Audience Engagement
Uconnect has developed a content marketing strategy specifically designed to address the unique needs of career services professionals in higher education. Understanding that this audience thrives on peer learning and sharing best practices, the team utilizes formats such as podcasts and newsletters to facilitate valuable conversations among knowledgeable experts in the field. The growth of community engagement indicates that professionals feel a sense of belonging and support, which is crucial for their development. By consistently creating relevant and relatable content, Uconnect positions itself as a vital resource, fostering trust and engagement.
Meredith Metsker’s content playbook at uConnect has driven a 40% increase in booked discovery calls over the last 18 months.
In this episode of 95% Content hosted by Erik Jacobson (CEO of Hatch.fm), Meredith shares their community, podcast, newsletter and organic social playbook that has created an incredible amount of demand for uConnect’s all-in-one virtual career center platform, and with their niche audience of career services professionals at universities.
Here’s what we covered:
(0:00) Intro
(2:38) Marketing drives demand
(5:24) Create vs. capture demand with content
(10:29) Meredith’s content strategy
(13:14) Downloads and subscribers growth trends
(18:07) The content platform that has had the biggest impact
(20:19) How to do this as a 1 person content team
(25:16) Being the face of your company’s content brand
(29:35) How to measure content strategy success and ROI
(33:05) How to know if this content strategy will work for you?
(37:00) Creating effective CTA’s in your content
(42:17) The people doing content well that Meredith is studying
(46:26) The B2B content trends Meredith is most excited about
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Hatch is a video-first content production agency that helps B2B marketing teams create video podcasts, video series, and short-form video content so they can run an efficient content engine, and be seen as experts in their industry.