Scam Secrets The Great Knitted Cardigan Scam
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Aug 14, 2025 Chris Ainsley, Head of fraud at Santander, dives into the world of online retail scams, shedding light on how organized gangs exploit dropshipping. He discusses the alarming rise in consumer complaints over low-quality goods that aren't as advertised. Chris explains the importance of chargebacks and advises how to navigate disputes with banks. The conversation reveals the psychological tricks fraudsters use, from urgent language to fake reviews. Ainsley advocates for tighter regulations on social media platforms to protect unsuspecting shoppers.
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Listener's Cardigan Horror Story
- Elfie Warren ordered a pictured knitted cardigan and received polyester with a printed knit image.
- She paid to return it, it got stuck in Chinese customs and was sent back to her address.
Multiple Listeners Got Rubbish Goods
- Peter from Chorley and other listeners received poor quality shoes and garments that didn't match listings.
- Many items were unusable, smelled plasticky, lacked labels and were obviously misrepresented.
Smash-And-Grab Drop-Shipping Model
- These scams trade on expectation versus reality using convincing websites and social adverts.
- Scam operators run short-lived 'smash and grab' sites, harvest orders, then vanish or ignore returns.