How BT Embarked on it's Digital HR Transformation Initiative

In this episode of the HR Leaders podcast, I'm joined by my guest Elaine Bergin, Director of Colleague Experience at BT.

Episode highlights

00:00 - Intro

02:19 Elaine's background

04:21 - What is the role of the director of colleague experience?

06:25 - Moving from policy to personas

08:35 - Her teams 4 critical missions

10:15 - Ripping out their legacy tech to create a better colleague experience

16:55 - What cloud-based HR solution are you using?

18:52 - 5 things to consider when choosing a tech solution

23:20 - 3 common mistakes leaders make when embarking on digital transformation

31:03 - HR Leaders Quick Fire Round

If you enjoyed the podcast be sure to subscribe for more content like this and visit our website to access resources mentioned: www.hrdleaders.com/podcast

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.