At the Edge What McKinsey learned while creating its generative AI platform
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Jan 22, 2025 Erik Roth, a senior partner at McKinsey and global leader in growth and innovation, discusses the creation of their generative AI platform, Lilli, named after a pioneering female innovator. He delves into the balance of rapid tech development and user experience. Roth emphasizes the shift in consulting towards actionable insights, the need for high-quality data, and evolving hiring practices. He also highlights the importance of AI in education for business leaders and the challenges of integrating technology safely while avoiding legacy pitfalls.
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Lilli's Evolution
- Lilli began as a tool for McKinsey employees to access company insights.
- It evolved into a platform orchestrating various internal and external knowledge sources.
Lilli's Uniqueness
- Lilli is tailored to McKinsey's client service and utilizes a unique combination of large and small models.
- It's not simply retrieval augmented generation; it's a sophisticated software platform.
Lilli's Development
- Lilli's development started as a small experiment with only four people and has grown to over 150.
- The development process is user-centric, focusing on four key domains.