Karen McLoughlin, former CFO and board director for Best Buy, and Steven Sterin discuss the evolving role of boards in navigating business complexity and setting ambitious goals. They explore peer-to-peer support, catalyst boards, and the increasing time commitment for board directors. They also highlight the importance of onboarding, continuous training, and aligning board requirements with skills. The podcast ends with gratitude and a call to subscribe and engage.
The board's role has expanded to engage with level one and two line organizations, allowing for talent assessment within the organization.
Boards are adopting a continuous learning approach and leveraging board expertise to support management during challenging times.
Deep dives
The Changing Role of the Board of Directors
The role of the board of directors has expanded beyond CEO succession planning to engage with level one and two line organizations on a recurring basis. This allows for interaction and talent assessment within the organization.
Increased Expectations and Engagement
The board's role has evolved to include strategy, investments, performance management, risk, talent, and organization. The level of engagement and collaboration between the board and management has significantly increased over the years.
Supporting Management Through Challenges
With unique challenges such as the COVID-19 pandemic, the board plays a crucial role in supporting the management team and providing advice during difficult times. Strong relationships and leveraging board expertise have become increasingly important.
Building a Learning Board
Boards are adopting a continuous learning approach to develop their own capabilities. This includes bringing in outside perspectives, inviting analysts to board meetings, engaging in ongoing training, and learning directly from frontline employees.
Boards are under increasing pressure to navigate a complex business environment, stay on top of accelerating technological advances, manage growing stakeholder expectations, and in some cases, set the organization's ambition level to catalyze change in close collaboration with management.
To discuss how the role of the board is developing in light of these challenges we're joined by Karen McLoughlin, a former CFO who is a long-time board director for Best Buy, among other companies, Steven Sterin, who serves on the boards of DuPont and Kosmos Energy, and Frithjof Lund, a senior partner in our Oslo office and global leader of our Board Services practice.