Did that text really mean what YOU thought it meant? Jamie is digging into the critical importance of effective communication in navigating the diverse landscape of today's workforce, and the need to bridge gaps and avoid conflicts and misunderstandings by understanding our shared humanity. The majority of confrontations stem from misinterpretations, and the common tendency is to jump to conclusions during moments of frustration. But what if you paused? Listen as Jamie shares insights into applying communication skills across different facets of life, from managing teams and appointments to raising children.