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In today’s episode, Rich sits down with Marc Hostovksy – Founder & CEO of Minoan, an all-in-one procurement and retail platform for the short-term rental industry. After spending nearly 6 years working at Jet.com and then Walmart (acquired Jet.com in 2016) managing a $400M business, he quickly realized that the best product experiences don't happen on screens or shelves, they happen in real moments of use. Marc believes hosts and hospitality professionals should be seen as marketing partners instead of customers, and he’s passionate about connecting hosts with brands, creating a centralized place to manage everything they need to order, and transforming their properties into a shoppable, revenue driving experience. Rich and Marc discuss the balance of art & science with your STRs, the importance of design as well as operations, and one crucial item you should splurge on for your property. They dive into Marc’s experience raising money for his business and his plan for Minoan moving forward. // Connect with Marc on Instagram: @minoanexperience
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