112: Dr. Steven Stein — How to Gain Emotional Intelligence and Build Hardiness as a Leader

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Dr. Steven Stein is a world-renowned clinical psychologist, international best-selling author and sought-after speaker, and founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years, which has been named a three-time winner of Profit 100 (fastest growing companies in Canada), one of Canada’s Best Managed Companies since 2013, and Canada's 10 Most Admired Corporate Cultures (2016, Waterstone).

A leading expert on psychological assessment and emotional intelligence, he has consulted with military and government agencies, including the Canadian Forces, U.S. Air Force, Army, Navy, special units of the Pentagon, FBI Academy, as well as corporate organizations, including American Express, Air Canada, Canyon Ranch, Coca-Cola (Mexico), and professional sports teams.

Dr. Stein consults with numerous reality TV shows, including Big Brother Canada, The Amazing Race Canada, MasterChef Canada, Bachelor Canada, Real Housewives of Toronto, Bachelor in Paradise, Blown Away, and many others, providing psychological expertise and candidate selection assessments.

Dr. Stein co-authored Hardiness: Making Stress Work for You to Achieve Your Life Goals and is the author of The EQ Leader and Emotional Intelligence for Dummies. He also co-authored the international best-seller The EQ Edge: Emotional Intelligence and Your Success and wrote Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization.

He has appeared on more than 100 TV and radio shows, including CNBC’s Squawk Box, Canada AM, Breakfast Television, The Fifth Estate, and Fox Business Report. He has also been quoted in numerous magazines and newspapers, including Fast Company, Inc., Fortune, Huffington Post, The National Post, Globe and Mail, and Toronto Star.

Dr. Stein has presented on emotional intelligence and hardiness to audiences throughout Canada, the United States, Mexico, South America, Europe, Australia, Africa, the Middle East, and Asia.

Dr. Stein currently teaches at the Directors College, an Executive Program from the DeGroote School of Business at McMaster University, Canada. He is a past Chairperson of the Psychology Foundation of Canada. He is a former assistant professor in the psychiatry department at the University of Toronto and a former adjunct professor of psychology at York University in Toronto. He is a past President of the Ontario Psychological Association and a Fellow of the Canadian Psychological Association.