Ep. 16 | Chris Voss Former FBI Hostage Negotiator and Author (Part 2 of 2)

In a previous episode with Chris Voss, who worked for the FBI in the Crisis Negotiation Unit, he shares the framework for a successful negotiation that entrepreneurs like you can use.

Today, Chris shares in-depth lessons he’s learned throughout his decades-long career in law enforcement and hostage negotiation, giving practical advice that both individual business owners and business organizations can implement to win almost any exchange. 

As Chris demonstrates, the language you use matters — but staying quiet can be impactful, too. If his tips and tools work on cunning criminals, they’re sure to be powerful in your day-to-day duties as an entrepreneur, too.

Whether you want to better understand your employees or persuade your landlord to reconsider the latest rent hike, give this episode a listen for guidance to effectively run your business and navigate the best deals with compelling confidence.