The Lattice Way: Developing Remote-First Leaders | Cara Allamano
Dec 4, 2023
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Cara Allamano, Chief People Officer at Lattice, discusses Lattice's transition to a remote-first company, their use of pulse surveys for flex work strategy, and their manager training program for remote work.
Lattice successfully transitioned from full-time in office to a remote-first company by focusing on maintaining strong connections between managers and employees.
Lattice utilized pulse surveys to gather feedback and insights from employees, optimizing their remote work model and driving better outcomes for employees.
Deep dives
Lattice's journey from full-time in office to remote first
Lattice, a People Management Platform, made the transition from a full-time in office setup to becoming a remote first company. This shift was driven by the health and welfare concerns during the pandemic. Lattice recognized the need to create a virtual employee experience and developed a platform to support this transition. They focused on maintaining strong connections between managers and employees, as well as ensuring employees had a clear understanding of the reasons for remote-first work.
Pulse surveys inform Lattice's flex work strategy
Lattice utilized pulse surveys to gather feedback and insights from employees. These surveys helped them assess the success of their remote-first approach and gather data on the impact of remote work on inclusion and belonging. By actively listening to employee experiences and concerns, Lattice aimed to optimize their remote work model and drive better outcomes for employees.
Lattice's manager training program for remote work
Lattice developed a manager training program called 'Manager Blueprint' to equip managers with the necessary skills for remote work. This program involved clearly defining the expectations and behaviors of effective leaders within the organization and providing training to help managers achieve these outcomes. Lattice focused on building connections and community in their remote-first environment, emphasizing the importance of continuous feedback and coordination.
The importance of intentionality and ongoing optimization
Lattice emphasized the need for intentionality and continuous improvement in their remote-first approach. They recognized that being remote-first requires ongoing effort and investment in change management and employee experience. Lattice aims to stay ahead of the curve by continually assessing employee feedback, monitoring engagement and connection levels, and making necessary adjustments to optimize their remote-first model.
In this insightful episode, Rob Sadow sits down with Cara Allamano, Chief People Officer at Lattice. With over two decades of experience in HR, Cara brings a wealth of knowledge to cultivating a workplace culture that fosters growth, learning, and optimal productivity.
Join us as we discuss:
Lattice’s journey from full time in office to a remote-first company
How Lattice utilizes pulse surveys to inform its flex work strategy
How Lattice designed a manager training program to uplevel managers for remote work
Flex Perspectives is available on Apple Podcasts, Spotify, Amazon Music, and YouTube.
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