Knowledge Cast by Enterprise Knowledge Barry Byrne - Global Head of Knowledge Management at Novartis & Organizer for Knowledge Summit Dublin
May 6, 2025
Barry Byrne, Global Head of Knowledge Management at Novartis and organizer of Knowledge Summit Dublin, shares insights on effective KM strategies. He discusses the importance of measuring KM success and capturing knowledge throughout the employee lifecycle, not just during offboarding. Barry also highlights leveraging generative AI to enhance discoverability and reuse of critical knowledge. Additionally, he reveals exciting details about the Knowledge Summit, including unique networking opportunities and innovative problem-solving panels.
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KM As An Enterprise Connecting Function
- Barry built a global KM center to connect pockets of practice and scale what works across Novartis.
- He positions KM as a guiding function across people, process, technology, and governance to make work easier.
Standardize Processes And Enforce Governance
- Professionalize core processes like communities of practice and learning-from-experience to drive consistency.
- Provide governance around those processes so people adhere and you can scale KM practices.
Justify KM With Benchmarks And HR ROI
- Use external benchmarks and ROI case studies to justify KM headcount and budget.
- Tie KM impact to HR outcomes like smoother onboarding and reduced churn to quantify savings.