Safety Labs by Safety Products Global The Key Component of Workplace Safety: Trust
18 snips
Jan 2, 2023 
Clive Lloyd, a forefront psychologist in safety leadership and founder of GYST Consulting, shares his insights on the paramount role of trust in workplace safety. He argues that trust should be viewed as a fundamental leadership quality, essential for fostering strong safety cultures. Instead of traditional compliance, he emphasizes a shift towards genuine care and psychological safety. Clive critiques conventional safety practices, like 'zero harm,' as detrimental, advocating for open communication, active listening, and leadership that genuinely demonstrates care.
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Trust as Leadership Currency
- Trust is the most powerful currency leaders can invest in for returns across all performance areas.\n- Relying on rules as the currency is unreliable and less effective in building safety.
Soft Skills Are Hard Skills
- The so-called "soft skills" like empathy and trust-building are actually hard skills crucial for leadership.\n- These skills require conscious effort, practice, and are essential for successful leadership, not optional extras.
Trust Requires Demonstrated Care
- Trust comprises integrity, competence, and benevolence (care), with care being essential to overcome mistrust.\n- Leaders must not just care internally but demonstrate care visibly to build trust with their teams.
