Dismantling the myth of constant busyness in the workplace, this podcast emphasizes the importance of quality work over quantity of hours. They discuss work-life balance, avoiding burnout, and strategies for rewarding high performers. They also explore assessing work ethic in the hiring process, highlighting the significance of observing work ethic over time and indicators in different roles.
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Quick takeaways
Work ethic is not about working more than others, but about the quality of work produced and not wasting time.
Taking breaks and avoiding burnout is essential for maintaining productivity, and recognition of high performers should be based on more than just working longer hours or producing more output.
Deep dives
Work ethic is not just about putting in more hours
The concept of work ethic is often misunderstood as simply putting in more hours. However, work ethic is about more than just the amount of time spent working. It encompasses factors such as showing up on time, being helpful, putting in your best work, and not wasting time. It is not about working more than others or outworking the world. While some people may be exceptionally productive when putting in extra hours, for most individuals, a few good hours of focused work can be considered a successful day. Additionally, the mindset that equates working more hours with being more dedicated is flawed and can lead to exhaustion and burnout.
The importance of taking breaks and avoiding burnout
Taking breaks and avoiding burnout is essential for maintaining productivity and well-being. At 37 Signals, employees are encouraged to take regular breaks, and a 30-day paid sabbatical is provided every three years. Burnout does not benefit anyone, and while there may be times when pushing harder is necessary, it should not become a habitual practice. Working long hours without breaks can lead to decreased energy, diminished productivity, and negative effects on physical and mental health. By creating a balance between work and rest, individuals can perform at their best and avoid burnout.
Recognizing and rewarding high performers
At 37 Signals, the recognition and reward of high performers are not solely based on working longer hours or producing more output. High performance is multifaceted and includes factors such as skill, how one shows up, takes responsibility, and runs towards problems. While skills are important, demonstrating qualities like running towards problems, efficient problem-solving, and a willingness to take on more responsibility are equally valued. Recognition at the company includes employee acknowledgments during meetups and all-hands meetings, with the recognition primarily coming from peers and managers. The focus is on the sum total of an individual's work over the long term, their trend, and their ability to exceed expectations.
Evaluating work ethic in the hiring process
Assessing work ethic during the hiring process can be challenging, but there are ways to gain insights. References can provide information about a candidate's work ethic, such as their approach to projects, timeliness, and willingness to help others. However, work ethic is also observed and felt over time, making it difficult to fully ascertain during an interview. Evaluating how candidates approach assigned tasks, the quality of their work, and their care and diligence in their application can provide indications of their work ethic. It is crucial to set a realistic expectation for work ethic, understanding that even with thorough evaluations, some misjudgments may occur.
In today's hustle-centric work environment, there's a prevailing pressure to showcase constant busyness, sometimes at the expense of genuine productivity.
However, Jason Fried and David Heinemeier Hansson present a refreshing perspective in their book "It Doesn't Have To Be Crazy Work,"where the emphasis is on the quality of your time rather than the quantity.
Join Jason and David as they sit down with Kimberly Rhodes to dismantle the myth of the "outwork" mentality and delve into the nuances of work ethic, productivity, and career advancement within the constantly changing dynamics of the workplace.
Listen in as they discuss how to gauge authenticity and diligence during the recruitment process. Additionally, a listener question from Keith leads to insights on recognizing and rewarding high performers at 37signals.
Tune in as they peel back the layers of productivity to construct a thriving work environment and a healthy work-life balance.
What’s more important than the quantity of hours you work? The idea that working harder than everyone else guarantees success is debunked.
Jason emphasizes the importance of not wasting time and avoiding unnecessary work that doesn't add value.
David highlights that the focus should be on how time is spent and the quality of work produced.
The pitfalls of busyness and trying to prove one’s worth can lead not only to inefficiency but also to being a nuisance to the team.
The real threat of burnout and ways to maintain a healthy work-life balance.
The pivotal role managers play in ensuring team members do not overwork and have the space to disconnect.
The value of stretch goals—Jason and David discuss the importance of finding a middle ground between a steady state and occasionally pushing boundaries and finding a balance that fosters creativity, efficiency, and well-being.
Why an internal locus of progress is crucial for thriving as a member of the 37signals team.
Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on YouTube and X (formerly known as Twitter).
If you have a question for Jason or David about a better way to work and run your business, leave us a voicemail at 708-628-7850 or email, and we might answer it on a future episode.