Troubleshooting Agile Adversarial Analysis
6 snips
Sep 7, 2022 Squirrel, an expert in adversarial perspectives, teams up with Jeffrey to explore how to tackle overly specific directives. They dive into Goodhart's Law, revealing how metrics can backfire when misused, illustrated by a pizza delivery case. The duo emphasizes the need for deeper insights into customer interactions and the significance of effective communication practices, like briefing and back-briefing, to enhance trust. With engaging examples from military history and economics, they encourage listeners to think critically about their business objectives.
AI Snips
Chapters
Transcript
Episode notes
Adversarial Analysis
- Use adversarial analysis to improve directions or objectives.
- Imagine an adversary trying to achieve bad outcomes while following the directions.
Never Fail Example
- A client's direction was to "never fail" on a transaction.
- Adversarial analysis revealed that this could incentivize accepting fraudulent orders.
Pizza Arbitrage
- A delivery company sold pizzas below cost without the restaurant's permission.
- This exploited a loophole, highlighting the risk of not considering adversarial actions like pizza arbitrage.