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Troubleshooting Agile
Adversarial Analysis
Sep 7, 2022
Squirrel, an expert in adversarial perspectives, teams up with Jeffrey to explore how to tackle overly specific directives. They dive into Goodhart's Law, revealing how metrics can backfire when misused, illustrated by a pizza delivery case. The duo emphasizes the need for deeper insights into customer interactions and the significance of effective communication practices, like briefing and back-briefing, to enhance trust. With engaging examples from military history and economics, they encourage listeners to think critically about their business objectives.
14:23
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Quick takeaways
- Adversarial analysis encourages organizations to assess risks by considering how objectives might be exploited for undesirable outcomes.
- The importance of contextual clarity in communication is emphasized, fostering psychological safety to enable constructive discussions about potential pitfalls.
Deep dives
Understanding Adversarial Analysis
Adversarial analysis is a technique used to assess objectives within organizations by viewing them through a lens of potential failure and malicious intent. This approach encourages stakeholders to consider what could go wrong when ambitious goals, such as achieving a 100% success rate, are set without sufficient context or constraints. By envisioning an 'adversary'—a hypothetical entity that could exploit weaknesses in a system—businesses can uncover otherwise overlooked risks. This method also helps in shifting the focus from merely achieving targets to understanding and managing the underlying interests at play within the organization.
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