In this episode we discuss: What is a COO's strengths and gaps? We are joined by Divinia Knowles, The COO Coach.
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We chat about the following:
- How do COOs build trust with key decision-makers while staying behind the scenes?
- What’s the secret to thriving in a role that demands constant adaptability?
- How can COOs master resource allocation when scaling feels chaotic?
- Why is being an external spokesperson a game-changer for COOs?
- How do COOs and CEOs create a partnership that drives success?
References
Biography
Divinia Knowles is an accomplished operator and coach with extensive experience supporting startup and scale-up COOs, CEOs, and leadership teams through growth, exit, and beyond. With a career spanning roles as COO, CFO, CEO, and Board Advisor, Divinia has worked with companies like Pact Coffee and Mind Candy, helping scale global brands and drive success.
As the founder of the London COO Roundtable, Divinia has built a thriving network for operational leaders. Since 2017, she’s coached over 150 executives, combining advanced coaching accreditation with expertise in organizational psychology, resilience, and team dynamics.
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Summary
04:49 Introduction to COO Strengths and Weaknesses
19:23 Exploring COO Strengths
20:33 Identifying Gaps in COO Skills
21:22 The Role of External Spokesperson
26:37 Resource Allocation Challenges for COOs
31:16 Understanding Financial Reports and Business Metrics
32:44 The Importance of Financial Forecasting
31:23 Exploring Business Models and Metrics
40:18 Future-Facing Opportunities in Business
46:04 Strengths-Based Management and Just-in-Time Learning
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