Banking Transformed with Jim Marous cover image

Banking Transformed with Jim Marous

How Community Banks Can Win the Business Banking Battle

Mar 26, 2024
Jacob Leick and Mandy Lopez from Alkami Technology discuss how community banks can win in business banking by building strong relationships, leveraging technology, and personalizing digital experiences. They explore the evolution of community financial institutions, the importance of data-driven personalization, and strategies for financial institutions to stay agile and client-centric.
45:37

Podcast summary created with Snipd AI

Quick takeaways

  • Building strong relationships with business clients is crucial for financial institutions to compete effectively with larger banks.
  • Adapting to consumerization in banking by providing personalized services can give community banks a competitive edge.

Deep dives

The Importance of Building Strong Relationships with Business Clients

Building strong relationships with business clients is crucial for financial institutions. Providing better user experiences and personalized services can give community banks and credit unions a competitive edge. Enhancing user experiences by leveraging technology can lead to increased client satisfaction and loyalty.

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