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Ecommerce Experimenters

Inside an award-winning experimentation team | Stewart Ehoff (RS Components)

Aug 25, 2023
Stewart Ehoff, Head of Experimentation at RS Components, discusses the journey of their award-winning experimentation team. Topics include creating a culture of experimentation, ROI, personalization, transformation into a Centre of Excellence, and the shift from client-side to server-side testing. The podcast also explores the significance of experimentation in understanding customer behavior, validating ideas with painted door experiments, and the potential applications of generative AI.
38:43

Episode guests

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Quick takeaways

  • Experimentation is a people game that requires changing mindsets and getting buy-in from leadership.
  • ARIS Components transformed from a centralized optimization team to a center of excellence, empowering teams to own experimentation and drive value.

Deep dives

Experimentation as a People Game

Experimentation is not just a technology or statistical game, but a people game. Simply having the right technology or statistical approach is not enough if you can't change mindsets and get people on board. Building a successful experimentation program requires a shift in mindset and a focus on changing how people think and feel.

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