Inside the Strategy Room 245. The six habits of successful risk leaders
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Apr 4, 2025 
Ida Kristensen, a senior partner at McKinsey, Ritesh Jain, a partner advising financial institutions, and Naba Banerjee, Chief Product and Experience Officer at CLEAR, discuss the evolving role of Chief Risk Officers. They outline six essential habits that set successful risk leaders apart, from building trust and transparency to leveraging generative AI for proactive problem-solving. The trio shares insights on fostering partnerships with stakeholders and navigating the complexities of risk management, emphasizing resilience in the face of modern challenges.
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Need for Risk Leadership Literature
- There's a lack of material written on leadership in the risk discipline, despite the role's significant evolution.
- The demands on senior risk leaders have grown due to increased risk types and volatility.
Define 'Good' in Risk
- Define "what good looks like" for your risk function, creating a clear vision.
- Use this vision as a rallying cry to align your team and shape risk culture.
Airbnb's Trust Team
- Naba Banerjee reframed Airbnb's risk team as the "trust team," emphasizing positive trust signals.
- She used a personal analogy of trusting a stranger with her child to illustrate the concept.