

413: Why Your AI Initiative Will Likely Fail Before It Starts and the Leadership Blind Spot No One’s Talking About
7 snips May 28, 2025
Steve Lucas, a three-time CEO and author of "Digital Impact," dives into the vital role of trust in successful digital transformations. He reveals that the key to AI adoption isn’t just about the tech, but how leaders communicate the ‘why’ behind initiatives. Lucas discusses the importance of storytelling and adjusting communication styles to connect with various audiences. He also addresses AI's dual role in job disruption and creation, emphasizing the need for skill development to thrive in this evolving landscape.
AI Snips
Chapters
Books
Transcript
Episode notes
Trust Over Technology
- Digital initiatives often fail due to lack of trust, not because of technology problems.
- Leaders should focus on digital impact and how technology benefits people, not just transformation.
Over-Communicate the Why
- Over-communicate the why behind AI initiatives to build trust and reduce fear.
- Involve people early to make them feel part of the transformation process.
Story of Digital Impact
- The American Cancer Society automated scheduling rides for elderly cancer patients to improve care access.
- This simple solution illustrates the power of digital impact beyond complex technology.