Knowledge Cast by Enterprise Knowledge Liam Fahey - Partner & Co-Founder at Leadership Forum
Apr 24, 2025
Liam Fahey, Partner and Co-Founder at Leadership Forum LLC, co-hosted the first Knowledge Management conference in 1994. He discusses the evolution of knowledge management and its vital role in corporate intelligence, emphasizing collaboration and customer relationships. Fahey also highlights the necessity of clarity in terminology for securing buy-in on KM initiatives. The conversation dives into the transformative impact of AI on KM practices, and the art of facilitation, revealing techniques to foster meaningful discussions and career growth.
AI Snips
Chapters
Transcript
Episode notes
Managing Tacit and Explicit Knowledge
- Managing knowledge means managing what's between the ears of people, focusing on tacit and explicit knowledge.
- It's essential to continually update and challenge underlying assumptions for better decision-making.
KM and Corporate Intelligence Connection
- Corporate intelligence focuses on understanding external markets and business implications.
- Knowledge management should connect to intelligence to produce actionable insights for business.
Align Teams Around Business Purpose
- To connect disconnected KM and intelligence teams, clarify the business purpose: creating and sustaining customers.
- Use this shared purpose to align individual contributions and foster cooperation.