The Game with Alex Hormozi Answering Your Top Business Questions for 1 Hour | Ep 851
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Mar 13, 2025 Explore actionable leadership traits that can be transformed into effective behaviors. Discover how to turn business mistakes into opportunities for customer loyalty. Learn about optimizing customer onboarding in the fitness sector and the challenges of shifting from B2C to B2B. Delve into strategies for business growth while prioritizing existing channels, and uncover essential skills for effective delegation. Finally, gain insights into driving revenue through referrals and operational solutions in competitive markets.
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Turning Mistakes into Opportunities
- A sales guy sold six spots to a non-existent event due to miscommunication.
- Alex Hormozi turned this mistake into a positive by giving the attendees a great experience.
Improving Client Onboarding
- Onboard clients with several one-on-one sessions before group settings.
- Use the BAMFAM method (book a meeting from a meeting) to schedule follow-ups, ensuring continued engagement.
Data-Driven Problem Solving
- Track data before attempting solutions to identify the root problems.
- Low consumption often precedes low renewal rates and high churn.