The Very Dental Podcast Network Very Clinical: People Hear What They Want To Hear
In this throwback episode of the Very Clinical podcast Zach and Kevin talk about verbal skills and patient communication.
Show Topics:
- Office Holiday Parties: The hosts discuss their plans for their office holiday parties, including venue selection, gift exchanges, and timing. Kevin shares an amusing anecdote about a past party location mishap.
- Verbal Skills in Dentistry: Zach and Kevin delve into how their communication skills have evolved over their careers. They emphasize the importance of confidence and clarity when presenting treatment options to patients.
- Rubber Dam Use: A discussion on the benefits of rubber dam use and how to overcome patient objections.
- Case Acceptance: The hosts share strategies for improving case acceptance for crowns, scaling and root planing, and implants, highlighting the importance of visual aids like intraoral cameras and x-rays.
- Managing Patient Expectations: Zach and Kevin talk about the importance of setting realistic expectations for patients, particularly regarding post-operative pain and healing after extractions.
- The Importance of Repetition: The hosts acknowledge the necessity of repeating instructions and information to patients, even if it feels mundane.
Key Takeaways:
- Confidence and proficiency in dental procedures translate to better communication with patients.
- Present treatment options with clarity and avoid overwhelming patients with choices.
- Visual aids such as intraoral photos and x-rays significantly improve case acceptance.
- Manage patient expectations by clearly explaining procedures and post-operative care.
- Repetition is crucial for patient understanding, even if it feels repetitive.
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