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Consider the Whole Iceberg
- Consider the full workload including prep, admin, and travel before accepting new projects.
- Research and estimate hidden commitments to avoid unexpected overwhelm and resentment.
Amantha Ember's Project Frustration
- Amantha Ember took on an exciting MBA program project but ended up trapped in long meetings without reaching the exciting parts.
- She had to resign after sinking time into unanticipated work beneath the surface.
The Iceberg Metaphor for Work
- People often agree to tasks only seeing the visible part of the work, like an iceberg’s tip.
- Hidden work beneath the surface can be much greater and risk overwhelming the person involved.